FAQ

We provide personalised in-home care and disability support for clients of all ages. Our services include:

• Daily living assistance

• Personal care support (bathing, grooming, mobility)

• Community participation and social support

• Clinical nursing support, including medication management and health monitoring

• Respite care for families and carers

All services are delivered by trained, compassionate support workers tailored to each client’s individual needs.

Our services are available to anyone who requires in-home support or disability assistance, regardless of age. Whether you need help with daily tasks, clinical nursing, or community engagement, we can create a care plan that fits your needs.

We proudly serve Bundaberg, Moore Park Beach, Bargara, Burnett Heads, Childers, and surrounding areas. Our support is delivered in the comfort of your own home, ensuring convenience and personalised care.

Getting started is easy! Contact us by phone, email, or through our online enquiry form. We’ll discuss your needs, create a tailored care plan, and match you with the right support worker for your situation.

Yes! All our support workers are fully trained, experienced, and committed to providing high-quality, safe, and compassionate care. Clinical nursing staff are qualified professionals able to provide health monitoring and medication support.

We aim to match each client with a support worker who best fits their personality, needs, and preferences. Your comfort and trust are our priority, so we work closely with you to make the right match.

Yes! Our respite care services give families and carers a break while ensuring your loved one continues to receive safe, high-quality support. Respite care can be arranged short-term or on a regular schedule.

Costs vary depending on the level of support, type of services, and frequency. We provide transparent information and can help you understand funding options, including NDIS support where applicable.

We combine professionalism, experience, and compassion. Our tailored care plans, trained staff, and local knowledge ensure our clients receive personalised support that enhances independence, wellbeing, and quality of life.

HiYa HomeCare Co. now offers Supported Independent Living (SIL) for clients who require more structured support while living as independently as possible. Our SIL house in Bundaberg provides a safe, welcoming home where residents can enjoy:

• Personalised support tailored to individual needs

• Assistance with daily living tasks, meals, and medication management

• Opportunities for community engagement and social participation

• A friendly, professional team available to support residents 24/7

Our SIL program is designed to empower clients to live safely and confidently, while maintaining independence and connection to their community.

Learn more about our SIL services or contact us to see how we can support you or your loved one.